Terrace Pediatric Group

Position Name:
Front Desk Medical Receptionist


Front Desk Medical Receptionist

Terrace Pediatric Group

  • Welcomes and greets all patients and visitors, in person or over the phones
  • Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
  • Responsible for keeping the reception area clean and organized
  • Registers new patients and updates existing patient demographics by collecting patient detailed patient information including personal and financial information
  • Collect Co-pays and payments on account
  • Verify Patient’s Insurance Eligibility
  • Facilitates patient flow by notifying the provider of patients’ arrival, being aware of delays, and communicating with patients and clinical staff
  • Responds to patients’, prospective patients, and visitor inquiries in a courteous manner
  • Daily phone calls to patients for appointment reminders
  • Protects patient confidentiality by making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.


Education: High school diploma or graduation equivalency degree (GED). Knowledge of clinical procedures usually obtained from a certificate or Associates degree in a clinical program including anatomy, physiology, phlebotomy, first aid, and medical terminology. Knowledge of office procedures usually obtained from a certificate or Associates degree in a business program including administrative processes and procedures, claims processing, preparing patient charts, and basic computer skills.


Experience: Entry level, previous office administration or receptionist experience or a minimum of one year work experience in a medical office setting.


Telephone etiquette, customer service, basic word and excel programs, time management, multi-tasking, organization, scheduling

Submit resume to: tpg316@ Comcast.net

ATTENTION: Sherese Collins


A dedicated, compassionate community of professionals striving to achieve the highest quality of care and education to our patients and their families.

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